K\u00d6P- OCH BETALNINGSVILLKOR<\/p>\n
1. BUY<\/p>\n
Application
\nThese terms and conditions apply from 2022-01-31.<\/p>\n
The following terms and conditions of purchase and delivery (\u201dTerms of Purchase\u201d) apply when you make a purchase in the 38 degree online store and related websites. When you make a purchase in the store, an agreement is entered into between you and Tells F\u00e4rgvaruhus AB, corporate registration number: 556781-7563.<\/p>\n
If you would like to get in touch with us, send an email to info@38grader.com with your case and contact information, and we will get back to you shortly.<\/p>\n
Ordering
\nYou must be 18 years old to make a purchase with us.\u00a0<\/p>\n
N\u00e4r du slutf\u00f6rt din best\u00e4llning skickas en orderbekr\u00e4ftelse till din e-postadress. I bekr\u00e4ftelsen finner du alla uppgifter om produkter, pris, betalning och leveransadress. Om n\u00e5got skulle vara fel i orderbekr\u00e4ftelsen ska du omedelbart kontakta oss via e-post till order@38grader.com<\/p>\n
Cancellation of an order can be made up until the product has been shipped. After that, you as the customer are responsible for the return shipping. We may refuse a purchase if you have provided incorrect information to us at checkout, if we suspect attempted fraud, or if the purchase cannot be completed because the product you have ordered is out of stock or unavailable. In such cases, we will notify you as soon as we can.<\/p>\n
Delivery
\nV\u00e5ra normala leveranstider p\u00e5 lagervara \u00e4r 3-5 arbetsdagar.<\/p>\n
If delays in delivery occur (without us notifying you of a longer delivery time), please contact us at order@38grader.com<\/p>\n
Our products are only delivered to addresses in Sweden.<\/p>\n
When delivering a hot tub, the following applies:
\n\u2013 The delivery address must be located along a road that is drivable next to the property boundary.
\n\u2013 Drivable means that the truck including trailer (up to 24 meters) can arrive and, if necessary, turn along the road.<\/p>\n
Prices
\nAll prices in the store are listed in SEK and include VAT and exclude shipping.<\/p>\n
We reserve the right to adjust the price due to price changes from suppliers, possible typographical errors and changes in technical data that are beyond our control.<\/p>\n
Promotions, discount codes and other offers
\nWe may from time to time offer promotions, discount codes and other offers for various products. For products covered by such offers, the preferential price or the preferential terms apply during the limited period specified in connection with the current offer or while supplies last. Otherwise, these Terms of Purchase also apply to products covered by the offer.
\nOffers cannot be combined with other discounts unless otherwise expressly stated. Upon termination or revocation of the offer, these Terms of Purchase shall apply in their entirety to the products previously covered by the offer.<\/p>\n
Right of withdrawal
\nWhen purchasing products from the website, you as a customer have a statutory 14-day right of withdrawal that applies from the time you have received a product that you have ordered.<\/p>\n
When exercising the right of withdrawal
\nYou must notify us of your withdrawal. The message should be sent to us at order@38grader.com. Your message should clearly state your name, address, email address, order number and which products you are returning.<\/p>\n
You should return the products to us immediately and no later than within the statutory 14 days after exercising your right of withdrawal.<\/p>\n
You are responsible for the delivery and return shipping of the products and are responsible for ensuring that they arrive in good condition. The products should therefore be sent well packaged and in their original packaging.<\/p>\n
From the refund amount, we reserve the right to deduct an amount corresponding to the decrease in value compared to the original value of the product in the event of a used or damaged product.\u00a0<\/p>\n
Complaints and claims
\nWe inspect all products before they are shipped to you. Should the product still be damaged or incorrectly shipped when it arrives, we undertake, in accordance with applicable consumer protection legislation, to rectify the defect free of charge.<\/p>\n
You must always contact us for approval before returning a defective item.<\/p>\n
The complaint should be sent immediately after the defect is discovered.<\/p>\n
How do you proceed in the event of a complaint?
\nEventuella fel p\u00e5 produkt anm\u00e4ls i v\u00e5rt serviceformul\u00e4r.<\/p>\n
If we are unable to remedy the defect or deliver a similar product, we will refund you for the defective product in accordance with applicable consumer protection legislation. We will cover return shipping for approved complaints.<\/p>\n
We reserve the right to refuse a complaint if it turns out that the product is not defective in accordance with applicable consumer protection legislation. When making complaints, we follow guidelines from the Swedish National Board of Complaints, see arn.se.<\/p>\n
Limitation of liability
\nWe take no responsibility for indirect damages that may arise due to the product.<\/p>\n
We are not responsible for delays\/errors due to circumstances beyond the company's control (Force Majeure). These circumstances may include, for example, labor disputes, fire, war, government decisions, reduced or non-existent delivery from the supplier.<\/p>\n
Furthermore, no responsibility is taken for any changes to products\/product characteristics that have been changed by the respective supplier and other factors beyond our control.<\/p>\n
Product information
\nWe reserve the right to any printing errors on this website and final sales of products. We do not guarantee that the images reflect the exact appearance of the products as a certain color difference may occur depending on the monitor, photo quality and resolution. We always try our best to expose the products as accurately as possible.\u00a0<\/p>\n
Information about Cookies
\nAccording to the Electronic Information Act, visitors to a website must be informed, for privacy purposes, that cookies are used. The information in the cookie can be used to track a user's browsing. A cookie is a small text file that the website you are visiting requests to be saved on your computer to provide access to various functions. You can set your browser to automatically refuse cookies.\u00a0<\/p>\n
Changes to the General Terms and Conditions
\nWe reserve the right to make changes to the Terms and Conditions at any time. Changes to the Terms and Conditions will be posted online on the Website. The changed Terms and Conditions will be deemed accepted upon placing an order or visiting the Website.<\/p>\n
Dispute and choice of law
\nIn the event that a dispute cannot be resolved by mutual agreement between the company's customer service and the customer, you as a customer can turn to the Swedish General Complaints Board, see arn.se. For residents of an EU country other than Sweden, you can submit a complaint online via the EU Commission's platform for dispute mediation.<\/p>\n
In the event of a dispute, we will follow decisions from ARN or a corresponding dispute resolution body.<\/p>\n
Disputes regarding the interpretation or application of these general terms and conditions shall be interpreted in accordance with Swedish law.<\/p>\n
2. PAYMENT<\/p>\n
We collaborate with Ecster, which offers payment solutions for both e-commerce and physical stores. Ecster is a wholly owned subsidiary of Handelsbanken.<\/p>\n
Ecster Pay
\nIn collaboration with Ecster, we offer invoice, installment payment, card payment and Swish through the e-commerce checkout Ecster Pay.\u00a0<\/p>\n
Genom att anv\u00e4nda kassan godk\u00e4nner du Ecster Pays anv\u00e4ndarvillkor. Genom att klicka p\u00e5 ”Genomf\u00f6r k\u00f6p” accepterar du betalningsansvar, villkor f\u00f6r valt betals\u00e4tt samt godk\u00e4nner v\u00e5ra k\u00f6pvillkor.<\/p>\n
All information in Ecster Pay is handled encrypted with SSL.<\/p>\n
Partial payment
\nSometimes it can feel good not to take the entire cost at once. With installment payments from Ecster, you always pay at a pace that suits you.<\/p>\n
Terms and conditions for partial payment<\/p>\n
Invoice
\nIn our store you have the option to choose an invoice and pay at home in peace and quiet.<\/p>\n
Invoice terms
\nNOTE: In the link, the invoice fee is set to 0 SEK. If you wish to charge an invoice fee, replace the '0' at the end of the link with the fee you wish to charge.<\/p>\n
Card payment
\nWe offer card payments with Visa, Mastercard and Maestro. There is no fee for card payments.<\/p>\n
Terms and conditions for card payment<\/p>\n
Swish
\nIf you are connected to Swish, you can pay via your Swish app. Open the app on your mobile device and approve the payment with your Mobile BankID.
\nAfter the purchase is completed, the money is withdrawn directly from your bank account. In the event of a return, the money is refunded to the same account.<\/p>","protected":false},"excerpt":{"rendered":"
K\u00d6P- OCH BETALNINGSVILLKOR 1. K\u00d6P Till\u00e4mpning Dessa villkor g\u00e4ller fr\u00e5n och med 2022-01-31. Nedanst\u00e5ende k\u00f6p- och leveransvillkor (\u201dk\u00f6pvillkoren\u201d) g\u00e4ller n\u00e4r du g\u00f6r ett k\u00f6p i 38 graders webbutik och d\u00e4rtill relaterade webbsidor. N\u00e4r du g\u00f6r ett k\u00f6p i butiken ing\u00e5s ett avtal mellan dig och Tells F\u00e4rgvaruhus AB, org.nr: 556781-7563. \u00d6nskar du att komma i<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4338","page","type-page","status-publish","hentry"],"yoast_head":"\n